Booking Terms
& Conditions

Please note – Breakfast is not included

Parking
We have a car park on-site that is free to use for customers. Note, if you are not a customer, the car park can be used for a fee of £4 per day.

Payment
We accept payment online via PayPal, in cash or by credit or debit card. If booking online, full payment is required at the time of booking. Otherwise any outstanding payment should be made on arrival.

Cancellation Policy
A minimum of 3 full working days notice (Mon – Fri) must be given, otherwise payment is required in full and no refund can be provided. Cancellations made prior to 3 working days will be subject to a £10 administration fee.

Checking in & out
You can check in after 2pm. Checking out times are by 12 noon.

Terms
No smoking. Breakfast is not included.

Pets
We do not accommodate pets.

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Contact Us

01603 663994

The Trowel & Hammer
25 St Stephens Road
Norwich, Norfolk, NR1 3SP